Frequently Asked Questions

Explore our most popular and frequently asked questions below.

Where can I view current job listings?

To view current career opportunities with SAI Global, please view our external HR job portal here.

How is my audit progressing?

If you want to check the status of an Audit with SAI Global, please contact our Client Services team via email – UKFoodAdmin@saiglobal.com.

How do I request a refund?

If you would like to speak to someone about a refund, please contact our Client Services team via email UKFoodAdmin@saiglobal.com.

How do I get a copy of a certificate?

For copies of audit certificates, please contact our Client Services team via email UKFoodAdmin@saiglobal.com.

Do you offer education & training?

Yes, we offer in-house (customised), online and virtual training. Please view our Assurance Learning site here.

Where are your offices located?

We have offices located throughout Europe, United States, and Australia. Please view our office details here.

What are your prices?

Our costs for service vary depending on the kind of service you require. To get a custom quote, please request a callback with our sales team.

Where can I download my logos?

To download your logos, please go to the 5 Ticks StandardsMark download page here.

How can I request more stickers?

If you require more stickers, you can request them by completing our Sticker Request form.